MIT has been our service team for over 10 years. Why would we change when we already have the best? And when our old camera died, our office purchased the next camera from them. The service team is timely, efficient and professional every time.
The service we have received from Medical Imaging Technologies, Inc. is like no other. We were with a larger Company for many years. We decided to change a couple of years ago because of the competitive prices. We are extremely impressed with the response time, excellent care, and professional knowledge we have received from MIT.
We have been partners with Medical Imaging Technology since October 2009. They provide Service, Maintenance and any applicable upgrades on our Philips Forte Nuclear camera and workstations for acquisition and processing. MIT has provided excellent service for us during this time and they have very knowledgeable and friendly service engineers who respond promptly. Everyone at Medical Imaging goes out of their way to help resolve any issues or provide options for equipment service or replacement.
Because they refurbish many systems, they always have critical parts in stock to respond to our service needs and get our systems back up and running quickly. MIT also trained our in-house engineer locally on the exact equipment we had in the Nuclear Medicine Department instead of telling us to send him to an OEM school. We look forward to continuing our relationship with MIT as they continue to provide us with great service and equipment at a reasonable price.
I’ve worked with MIT for over 3 years. They provide excellent service and support. I’ve always been impressed with their response times, quality of service, expertise, and follow through.
Throughout the 8 years we have utilized MIT we have purchased systems, service agreements and accessories. I value their expertise, knowledge and honesty in nuclear medicine. The support staff is timely in responding when I need service, have general questions or when ordering supplies. It has been a pleasure to work with MIT.
Medical Imaging Technologies has serviced our Nuclear Medicine Camera since 2009. Being a small community hospital with one camera, prompt, timely service is very important to us. Medical Imaging Technologies has provided us with just that. Often times they can complete same day service by having parts and engineers readily available. The engineers are very knowledgeable and will go above and beyond to make sure are downtime is minimal. The entire Medical Imaging Technologies team is very customer oriented; they collaborate well with our Imaging Department to provide a great third-party service at a great value.
I’ve worked with MIT for approximately 15 years as I’ve interfaced with them as a secondary service vendor contracted to work at various nuclear medicine locations within our Network. MIT has a wealth of knowledge about nuclear medicine gamma cameras, so I consider them true subject matter experts. Specifically, I’ve found their service team and administrative staff to be caring and very responsive to the needs of their customers, often with very little notice of the project. Working with everyone from MIT has shown me they are not only knowledgeable, but fair and reliable.
Non-urban hospitals such as ours have an increasingly difficult challenge to obtain quality technical support for our Nuc/Med devices. Medical Imaging Technologies very recently provided a prompt, professional, and successful response to an emergency whereas both our Siemens E-Cam and our aging Picker Prism gamma cameras were both down. The Nuc/Med clinical tech here had been purchasing accessories from MIT for a while and was excited to hear I was bringing them in for the call. Trained, experienced techs had us up and running very quickly. I look forward to finally having access to nearby, available, Nuc/Med professionals.
We are a Cardiology office which serves 30,000 patients and I can definitely say that would be impossible without Medical Imaging Technologies. Even though there is a four-hour distance between our facility and their home of operations, I’ve never had an issue with getting same day service. Not only is their promptness impeccable, the quality of service is bar none. With M.I.T. no problem is unsolvable and no issue too big. Our relationship has lasted 8 years and as long as I’m Director of Nuclear Medicine that shall never change.
I have worked with Medical Imaging Technologies for over 18 years. Upon explaining the issue to one of the engineers, they can either trouble shoot over the phone or drive to our facilities and fix our systems quickly. The service is truly impeccable! We have purchased refurbished gamma cameras and equipment from them at amazing prices! If you have equipment needs, Chuck and John are very helpful and will get the products that you need at a very reasonable price. If you are in the market for a new system or need very experienced engineers to take care of your equipment needs, call Medical Imaging Technologies. You won’t be disappointed!